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Site Coach

Oversees project quality and supports group leaders on-site

When you arrive on event day

Your first action

Open Tessera → tap My Sites to see every worksite assigned to you → tap Check In on each one as you visit. Your job is to circulate. Start by visiting your first site, meeting the Group Leader, and walking the scope of work together before any tools come out.

What this role does

Oversees a cluster of worksites and the Group Leaders running them
Confirms each project's scope is correct and the work meets quality standards
Supports Group Leaders with decisions, problems, and safety questions
Monitors project progress across all assigned sites throughout the day
Escalates issues to the Event Coordinator when a site needs more help
Performs the final sign-off when a project is complete

Pages you'll use in the app

Dashboard My Sites Project Map Photos Sign-Off Notifications

Basic workflow

Review your assigned sites

Open My Sites on the Dashboard to see every worksite in your cluster. Note the locations on the Map and plan a route to visit each one.

Visit each site and meet the Group Leader

Check in at each worksite, introduce yourself to the Group Leader, and walk the scope of work together. Confirm everyone understands the project before work begins.

Circulate and monitor progress

Rotate between your sites throughout the day. Watch project progress on the Project page and check in where teams are ahead, behind, or stuck.

Solve problems and escalate

When a Group Leader hits a wall — a scope question, a safety concern, a shortage — help resolve it. If a site needs more hands or resources, escalate to the Event Coordinator.

Verify quality before sign-off

As tasks are marked complete, inspect the work in person. Check the before and after photos and confirm the project meets standard and the homeowner is satisfied.

Complete the final sign-off

When a project is finished and inspected, open the Sign-Off page and complete it. This closes the site and reports it complete to event leadership.

Common tasks — how to

Check on a site's progress: Open My Sites → tap a worksite → review the Project page to see completed and remaining tasks.
Sign off a completed project: Open the worksite → tap the Sign-Off page → review the work and photos → confirm and submit.
Escalate an issue: Tap Notifications → message the Event Coordinator, or flag the site for additional help.
Reach a Group Leader: Find their site on the Map or in My Sites and send a message through the app.
Navigate between sites: Tap the Map tab — all your sites are pinned. Tap any pin for the address and directions.

App screenshots

My Sites view
Sign-Off page

Ready for event day?

Open Tessera →

Other roles

→

Group Leader

Leads a team of volunteers at a worksite and coordinates with the Site Coach.
→

View all roles

See guides for every role in Tessera.