Hotshot

A skilled float dispatched to sites that need extra help

When you arrive on event day

Your first action

Open Tessera → tap Check In at the staging area → set your status to Available. This puts you in the dispatch pool. The Event Coordinator can now send you wherever a site is stuck, short-handed, or needs a specialized skill.

What this role does

Floats across the event as a skilled extra pair of hands

Gets dispatched to worksites that need urgent or specialized help

Handles tasks beyond a typical volunteer's skill set — trades, repairs, tricky work

Jumps in to unblock a site that's behind, then moves on

Reports back to the Event Coordinator and returns to the pool when done

Keeps status updated so dispatch always knows where you are

Pages you'll use in the app

Dashboard Assignments Map Project Status Notifications

Basic workflow

Check in and mark yourself available

Open the app, check in at the staging area, and set your status to Available. This adds you to the dispatch pool the Event Coordinator pulls from.

Wait for an assignment

When a site needs help, you'll get a dispatch notification with the worksite, the problem, and any skills required. Accept it to claim the assignment.

Get to the site

Use the Map to navigate to the worksite. Set your status to En Route so dispatch and the Group Leader know you're on the way.

Knock out the task

Meet the Group Leader, get the rundown on the Project page, and handle the work you were sent for. Update the task as you go so progress is tracked.

Mark the assignment complete

When the task is done, mark the assignment complete and confirm with the Group Leader that the site is unblocked before you head out.

Return to the pool

Set your status back to Available. Dispatch can now send you to the next site that needs a hand. Repeat as the day goes on.

Common tasks — how to

Mark yourself available: Open the Status page → set your status to Available so dispatch can assign you.

Accept an assignment: Tap the dispatch notification or open the Assignments page → review the details → tap "Accept."

Navigate to a site: Open the assignment → tap the Map pin for the address and directions.

Update your status: On the Status page, switch between Available, En Route, and On Site so dispatch always knows where you are.

Complete an assignment: Open the Assignments page → tap the active assignment → tap "Mark Complete."

App screenshots

Assignments view

Status page

Ready for event day?

Open Tessera →

Other roles

→

Event Coordinator

Runs the event and dispatches you to the sites that need help.

→

View all roles

See guides for every role in Tessera.